Terms & conditions

1. Scope

These terms and conditions apply to all contracts for events, workshops and experiences between Studio Jans Echternacht (the “organiser”) and its customers (the “customer”). By making a binding booking the customer expressly accepts these terms.

2. Booking and contract

A contract is formed when the customer confirms an offer sent by the organiser in writing or via WhatsApp or email. The event and the agreed date are then reserved bindingly.

3. Fees and payment

Unless expressly agreed otherwise, no deposit is due when booking via our website. Payment is made after the event by invoice (PDF) or on site using the methods offered, unless the quote states otherwise.

4. Rescheduling

Rescheduling the agreed date is free of charge until the start of the event. Please communicate changes promptly so we can replan smoothly. If the customer cancels after a reschedule, 50 % of the total fee is due as compensation.

5. Cancellation

For full cancellation of the booking the following fees apply:

5.1 Private individuals (single and small-group bookings)

• Up to 3 days before the event: free of charge.
• Less than 3 days before the event: 50 % of the total fee.
• Alternatively, a free reschedule is possible.

5.2 Team events and corporate clients

• Up to 30 days before the event: 30 % of the total fee.
• Up to 14 days before the event: 50 % of the total fee.
• Less than 5 days before the event: 80 % of the total fee.

6. Liability and conduct

The organiser is responsible for proper delivery of the workshops. Participation is at your own risk. We accept no liability for clothing or belongings brought along unless the organiser acts with gross negligence.

7. Final provisions

Changes or additions to the contract require written form. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected. Place of jurisdiction is Berlin.

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